Privacy Policy

At TeraBox Downloader ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website teradownloader.org.in (the "Site") and use our services.

1. Information We Collect

1.1 Information You Provide

When you use our service, we may collect information that you voluntarily provide to us:

• Contact Information: If you contact us via email or our contact form, we collect your name, email address, and the content of your message.
• TeraBox URLs: The URLs you submit to our service for processing. These are processed in real-time and are not permanently stored.

1.2 Automatically Collected Information

When you access our Site, we automatically collect certain information:

• Device Information: Browser type, operating system, device type, and screen resolution.
• Usage Data: Pages visited, time spent on pages, click patterns, and referring URLs.
• IP Address: Your IP address is collected but anonymized for analytics purposes.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies (see Section 4).

1.3 Information We Do NOT Collect

We want to be clear about what we don't collect:

• We do NOT store the files you download
• We do NOT require account registration
• We do NOT collect payment information (our service is free)
• We do NOT track what files you download after processing
• We do NOT sell your personal information to third parties

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To process TeraBox URLs and generate download links.
• Communication: To respond to your inquiries and provide customer support.
• Analytics: To understand how users interact with our Site and improve our services.
• Security: To detect, prevent, and address technical issues and protect against abuse.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: You have given consent for processing for specific purposes (e.g., cookies).
• Legitimate Interests: Processing is necessary for our legitimate interests (e.g., analytics, security).
• Contract: Processing is necessary to provide the service you requested.
• Legal Obligation: Processing is necessary to comply with legal requirements.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for the Site to function properly. Cannot be disabled.
• Analytics Cookies: Help us understand how visitors use our Site (e.g., Google Analytics).
• Preference Cookies: Remember your settings and preferences (e.g., dark mode).

4.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close your browser

5. Third-Party Services

We use the following third-party services that may collect information about you:

5.1 Google Analytics

We use Google Analytics to analyze Site usage. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. We use this information to improve our Site. Google Analytics collects the IP address assigned to you on the date you visit the Site, but not your name or other identifying information.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5.2 Content Delivery Networks (CDN)

We use CDN services to deliver our content efficiently. These services may collect technical information about your device and connection.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: All data transfers are protected using SSL/TLS encryption (HTTPS).
• Access Controls: Access to personal data is limited to authorized personnel only.
• Regular Updates: We regularly update our security practices and software.
• No Permanent Storage: URLs and file information are processed in real-time and not stored permanently.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• URL Processing Data: Deleted immediately after processing (real-time only).
• Contact Form Submissions: Retained for up to 2 years to provide support.
• Analytics Data: Retained according to Google Analytics retention settings (26 months by default).
• Server Logs: Retained for up to 30 days for security and troubleshooting purposes.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Portability: Request a copy of your data in a portable format.
• Opt-Out: Opt out of certain data processing activities.
• Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at privacy@teradownloader.org.in.

9. Children's Privacy

Our Site is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from a child without parental consent, we will delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. By using our Site, you consent to the transfer of your information to countries outside your country of residence, including countries that may not provide the same level of data protection.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

11. Third-Party Links

Our Site may contain links to third-party websites, including TeraBox. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this page

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after any modifications indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.